Cancellation Policy

1. We reserve the right to cancel the order if the goods are out of stock or not available. We take responsibility to inform the buyer of any such cancellations happening in processing the order through mail or telephonic.

2. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account

3. We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Noble Faith reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.

4. To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.noblefaith.com reserves the right to cancel pending and future orders without any liability. www.noblefaith.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

5. You may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a credit note by returning the merchandise (with the exception of perishables, made to order, or items of personal hygiene such as under garments and cosmetics) in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered. For details of how to exercise this right please see our Returns Policy as provided under clause 21.noblefaith.com accept returns or exchanges of only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team. If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. However, orders placed for the gift vouchers or the credit note cannot be canceled or returned. The customer agrees not to dispute the decision made by www.noblefaith.com and accept www.noblefaith.com decision regarding the cancellation.

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